Our managers and owners use a numerical grading system to evaluate the quality of their employee’s work and to recognize trends. They are trained to be more critical during their inspections than most owners and managers. We look for the problem spots before you see them. By quickly identifying and anticipating potential problems, our teams minimize customer complaints and provide a consistent, cleaner look to your buildings.
NCA will monitor and evaluate the performance of the staff by asking manager to so kindly fill out the performance surveys on a monthly basis. Operations Manager will follow-up with the on-site supervisor on a bi-weekly basis to review the customer service log book and to facilitate any changes that need to be made.
COMMITMENT TO TRAINING AND SUPERVISION
Our training programs include traditional office cleaning techniques, OSHA guidelines, safety policies and procedures, training on the latest eco-friendly equipment and supplies, and efficient business management. We have access to the most advanced training on the use of all the necessary equipment, chemicals and supplies, as well as efficient techniques that can help you save time and money.
We understand the importance our maintenance activities have on the indoor environment and we have an established practice that maximizes the elimination of dirt, particles and bio-pollutants from the properties we are responsible for; our organized and systematic approach to cleaning and maintaining these properties creates a safe, pleasant and productive indoor environment for the building’s occupant.
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